Barbara M. Wildemuth, Belver C. Griffith · 1989
One feature of the current information age is the use of computing and other information technologies in work settings. In particular, a new type of technology, called an intellectual technology, has emerged, requiring that the user of adopter take an active role in developing the functionality of the technology. The goals of the current research were to develop an empirically-grounded model of the adoption process for intellectual technologies, and to identify the variables which have the strongest effects on that process. To accomplish these goals, the adoption of end-user computing applications was studied in five intact departments from three different corporations. Data were collected through a series of five in-depth interviews with each study participant, direct observation of the department's activities, and examination of already-existing documents related to the department's computer use. Based on the computing applications in use in these five departments, a five-stage model of the adoption process was developed. The five stages are: Resource Acquisition, in which staff, hardware, software and training are acquired; Application Development, in which specific procedures for using a specific hardware/software combination are developed to perform a specific function; Adoption/Renewal, in which the application is adopted by a person other than the developer and/or additional resources are acquired; Routinization/Enhancement, in which the application becomes part of the department's standard operating procedure and/or is enhanced in some way; and External Adoption, in which the application is adopted by someone outside the developer's department. The results of this study also indicate that the manager's approach to computing, the availability of slack time, the accessibility of hardware/software, and computer expertise within the end-use department have strong effects on the adoption of end-user computing applications. In addition to the implications that these findings have for managers in end-user departments, this study has three implications for researchers: it has clarified the definition of intellectual technologies, proposed a new model of the adoption process that is relevant to intellectual technologies, and developed a method for coding events occurring in an ongoing process.
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Xephon Technology Transfer Ltd., Maidenhead (UK) · OpenGrey (Institut de l'Information Scientifique et Technique) · 1983
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BIFFI, ALFREDO · IrInSubria (University of Insubria) · 2012
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Howie Goodell, Carol Traynor · ACM SIGCHI Bulletin · 1997
article Free Access Share on End-user computing: a CHI 97 special interest group Authors: Howie Goodell View Profile , Carol Traynor View Profile Authors Info & Claims ACM SIGCHI BulletinVolume 29Issue 4Oct. 1997 pp 84–86https://doi.org/10.1145/270950.270997Published:01 October 1997Publication History 1citation11DownloadsMetricsTotal Citations1Total Downloads11Last 12 Months0Last 6 weeks0 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my Alerts New Citation Alert!Please log in to your account Save to BinderSave to BinderCreate a New BinderNameCancelCreateExport CitationPublisher SiteeReaderPDF
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Carol L. Clark · Journal of Organizational and End User Computing · 2006
Until recent years, the end user computing ergonomic focus has primarily been on stationary computer use. A new trend for the end user is mobile computing. An increasing number of end users are working outside of the traditional office. Mobile computing devices allow for these workers to perform job functions while in the field, at home, or while traveling. The organizational and end user benefits abound for the use of such enabling technology. However, the mobile computing environment introduces a new area of ergonomic concerns. Are businesses and end users monitoring the use of these devices from an ergonomic perspective? The good news is the outcome can be influenced and/or determined with intentional efforts on the part of both end users and managers. This paper includes an in depth review of the current and emerging issues, especially the mobile end user environment, that is important to the end user, manager, and organization as a whole. It also provides end user ergonomic suggestions and resources and addresses the management challenges rising from ergonomic issues.
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C. Clark · IGI Global eBooks · 2011
Until recent years, the end user computing ergonomic focus has primarily been on stationary computer use. A new trend for the end user is mobile computing. An increasing number of end users are working outside of the traditional office. Mobile computing devices allow for these workers to perform job functions while in the field, at home, or while traveling. The organizational and end user benefits abound for the use of such enabling technology. However, the mobile computing environment introduces a new area of ergonomic concerns. Are businesses and end users monitoring the use of these devices from an ergonomic perspective? The good news is the outcome can be influenced and/or determined with intentional efforts on the part of both end users and managers. This paper includes an in depth review of the current and emerging issues, especially the mobile end user environment, that is important to the end user, manager, and organization as a whole. It also provides end user ergonomic suggestions and resources and addresses the management challenges rising from ergonomic issues. Request access from your librarian to read this chapter's full text.
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Manafilnfi End, John C. Henderson, Nichael E. Treacy et al. · 1984
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Catherine Ko, Margaret Hurley · Information Management & Computer Security · 1995
This is an extract from a 1994 report prepared by Nolan, Norton & Co., a subsidiary of KPMG Information Solutions. Presents the results of an end‐user computing research group conducted annually by Nolan, Norton & Co. in Australia. The major findings are that end‐user computing costs more than most organizations recognize and is ineffectively supported and poorly planned for. A solid set of management metrics is now an essential part of any business manager′s tool kit.
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Paul Gray · Journal of Information Systems Management · 1988
Abstract Although end-user computing has had a major impact on the information systems business, few books adequately discuss the subject. This column reviews three books that address some important aspects of end-user computing — how it can change the way people work, the benefits that can result from this change, and economic justifications for it.
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友保 江藤, アイテック情報技術教育研究所 · Medical Entomology and Zoology · 1995
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John C. Henderson, Michael E. Treacy · DSpace@MIT (Massachusetts Institute of Technology) · 2011
"May, 1984."
Cited by 3Open access
H. Benson · 2016
This article reports on a series of interviews on end user computing carried out in twenty locations in St. Louis. The interviews took place between December 1982 and March 1983. Sixty-seven end users from all levels of management a d nineteen IS professionals were inter-viewed in their work locations regarding the practice of interactive computing by non-DP professionals. Though end user computing is still in its early stages, signs of rapid growth are present. In response to this growth, IS departments are attempting to develop policies for its control and support. The picture is com-plicated by the recent introduction of microcomputers to the.business office. The study explores this new phenomenon and examines some of the differences between those who use the mainframe environment and those who use micro-computers. Software used, the varieties of applications developed, and the training background of end users are examined, as well as some of the problems encountered and some of the early results. A prime objective of the study is accomplished in identi-fying end users ’ educational goals. Finally, five critical issues are identified which those interviewed saw as needing resolution in the near future. Keywords:End User, Microcomputer, personal com-puter, education, training
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Aswidani Aswidani · COMSERVA Jurnal Penelitian dan Pengabdian Masyarakat · 2024
End user coumputing(EUC) adalah pengguna akhir yang memiliki keahlian non teknologi informasi, namun mereka mampu untuk mengelola, menggunakan, dan mengakses sumber daya teknologi Informasi seperti perangkat lunak aplikasi dan data tanpa memerlukan keahlian teknis yang mendalam. Fokus utama dari EUC adalah mampu secara mandiri mengembangkan alat, aplikasi dan lingkungan kerja dalam menangani kebutuhan komputasi. Adanya EUC dapat meningkatan efisiensi dan produktifitas dalam aktivitas organisasi/perusahan. Terdapat 4 level keahlian EUC, yaitu level menu, level perintah, level programer dan level fungsional. Tujuan dari pelatihan ini meningkatkan kemampuan EUC. Metode yang digunakan dalam pelatihan EUC (PEUC) adalah presantasi, praktik dan test. PEUC di lakukan selama dua hari. Materi pelatihan terdiri atas: 1) Sistem komputer dan solusi masalah 2) Aplikasi Office, 3) Internet dan keamanan data. Terdapat dua kali test yaitu test sebelum pelatihan(pretest) dan tes setelah pelatihan (Post-Test). Hasil pretest menunjukan kemampuan EUC pada mahasiswa masih kurang (level 0-1). dan setelah pelatihan meningkat pada kategori cukup baik hingga baik (level1- 2).
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Jamshid Etezadi-Amoli, Ali F. Farhoomand · MIS Quarterly · 1991
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Paul Gray · Journal of Information Systems Management · 1990
Although much has been written about end-user computing and how MIS should control and support it, not all of this information is useful. This column discusses four books on end-user computing and the information center and their usefulness to MIS managers.
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Lockett, M, Templeton Coll., Oxford (United Kingdom). Oxford Inst. of Information Management · OpenGrey (Institut de l'Information Scientifique et Technique) · 1987
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Ron Hale · Auerbach Publications eBooks · 1999
THIS CHAPTER EXAMINES END-USER COMPUTING CONTROL within the context of an architecture based on quality. As end-user computing systems have advanced, many of the security and management issues have been addressed. A central administration capability and an effective level of access authorization and authentication generally exist for current systems that are connected to networks. In prior architectures, the network was only a transport mechanism. In many of the systems that are being designed and implemented today, however, the network is the system and provides many of the controls that had been available on the mainframe. For example, many workstations now provide power-on passwords; storage capacity has expanded sufficiently so that workers are not required to maintain diskette files; and control over access to system functions and to data is protected not only through physical means but also through logical security, encryption, and other techniques.
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Laura Beckwith, Margaret Burnett, Shraddha Sorte · IGI Global eBooks · 2011
Although gender differences in a technological world are receiving significant research attention, much of the research and practice has aimed at how society and education can impact the successes and retention of female computer science professionals. The possibility of gender issues within software, however, has received almost no attention, nor has the population of female end users. However, there is relevant foundational research suggesting that gender-related factors within a software environment that supports end-user computing may have a strong impact on how effective male and female end users can be in that environment. Thus, in this article, we summarize theory-establishing results from other domains that point toward the formation of grounded hypotheses for studying gender differences in end-user computing. There has been much background research relevant to human issues of end-user computing, which we define here as problem-solving using computer software, also termed end-user programming in some of the literature (e.g., Blackwell, 2002; Green & Petre, 1996; Nardi, 1993). (See the glossary for definitions of these and related terms.) Despite this, few researchers have considered potential gender HCI issues and gender differences that may need to be accounted for in designing end-user computing environments. The most notable exception is Czerwinski’s pioneering research on the support of both genders in navigating through 3-D environments (Czerwinski, Tan, & Robertson, 2002; Tan, Czerwinski, & Robertson, 2003). Although individual differences, such as experience, cognitive style, and spatial ability, are likely to vary more than differences between gender groups, evidence from Czerwinski’s work as well as work in other domains, such as psychology and marketing, has found gender differences relevant to computer usage. In fact, some research has shown that some software is (unintentionally) designed for males (Huff, 2002). One reason gender HCI issues in end-user computing are important is that ignorance of gender issues has already proven to be dangerous: today’s low percentage of computer science females (Camp, 1997) has been directly attributed to the past unawareness of gender issues in computer science education and in the workforce. There is a risk that if gender HCI issues in end-user computing environments are ignored, a similar phenomenon could occur with female end users. Request access from your librarian to read this chapter's full text.
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Conrad Shayo, Ruth Guthrie · IGI Global eBooks · 2008
End-user computing (EUC) is the optional development of computer applications and models by personnel (individuals or groups) outside the MIS department. The emergence of EUC in the 80s and early 90s can be traced to the proliferation of computers, increased organizational computing needs, more sophisticated user application development tools coupled with higher computer and information literacy among staff and professional workers. Prior to the arrival of personal computers and graphical user interfaces, end users relied on data processing (now information technology) personnel to assist in meeting their information needs (Inman, 1986). Programming a mainframe was beyond the skills of most workers.
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James Ν. Danziger, Kenneth L. Kraemer · Columbia University Press eBooks · 1986
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